Privacy Policy
Website Privacy Policy
DP Mowing and Garden Care
Effective Date: September 2025
At DP Mowing and Garden Care, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you use our services, visit our website, or contact us.
1. Information We Collect
We may collect the following types of information when you interact with us:
Personal Information: Name, email address, phone number, address, and any details you provide when requesting a quote, making an enquiry, or booking a service.
Service Information: Details about your property and garden needs to provide accurate quotes and deliver our services.
Website Information: Basic technical data such as IP address, browser type, and pages visited, which may be collected automatically through cookies and analytics tools.
2. How We Use Your Information
We collect and use your personal information for purposes including:
Responding to your enquiries and providing quotes.
Scheduling and delivering lawn mowing and garden care services.
Sending updates, invoices, or relevant communications.
Improving our website, services, and customer experience.
Meeting legal and insurance obligations.
We will not sell, rent, or share your personal information with unrelated third parties without your consent, unless required by law.
3. Sharing Your Information
We may share your information only when necessary:
With service providers or contractors who assist us in delivering our services.
With insurers or regulatory bodies if required for compliance or safety purposes.
When required by law, regulation, or legal proceedings.
4. Data Security
We take reasonable steps to protect the personal information we hold from misuse, loss, unauthorised access, or disclosure. While we use appropriate security measures, please note that no method of electronic storage or transmission is completely secure.
5. Your Rights
You have the right to:
Access the personal information we hold about you.
Request corrections if your details are inaccurate or out of date.
Withdraw consent for direct marketing communications at any time.
To make a request, please contact us using the details below.
6. Cookies and Website Use
Our website may use cookies to improve functionality and user experience. Cookies help us understand how visitors use our site and allow us to improve our services. You can adjust your browser settings to refuse cookies, though this may affect some website features.
7. Third-Party Links
Our website may contain links to other websites. We are not responsible for the privacy practices or content of external sites.
8. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on our website with the updated effective date.
9. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
DP Mowing and Garden Care
Email: info@dpmowing.com.au
Phone: 0455 742 323
Location: Melbourne, VIC